VoicePulse SIP Overview

VoicePulse is a supplier of VoIP Telephony services aimed mostly at the residential (SOHO) and small business market, with the ability to serve larger customers and resellers as needed.  VoicePulse services use SIP (Session Initiation Protocol) technology that routes calls over the Internet instead of traditional phone company copper lines.

VoicePulse is primarily a supplier of services.  Although it does provide routers for certain service plans, VoicePulse customers generally supply their own PBX hardware and phones.  VoicePulse’s phone service includes a comprehensive range of features, included three-way calling, caller-ID with name, call waiting with caller-ID name, call return (*69) and call transfer. 

Other features enable you to block selected calls (such as telemarketers or calls without caller-ID) and to filter which calls get through and which ones won’t.  Also included are additional features such as speed-dialing and distinctive rings.

There are five basic service plans listed on the company’s website: 

Outgoing Long Distance (50 US States) call minutesAs low as 1.5¢ / Minute (Lower 48 states only)Outgoing Local and Regional US Calls*Cost/Min. Varies (see website)Cost/Min. Varies (see website)

*See website for breakdown of what comprises local and regional calls 

** Customer is responsible for providing SIP-compliant equipment.  SIP trunking typically comes with enough bandwidth for four simultaneous calls.  Additional simultaneous call c\apacity costs $20 per call.

As with most suppliers of VoIP, there is an entire laundry list of services and features available at an extra cost.  With VoicePulse, that list of extras includes phone numbers, activations, conference-calling capabilities (free with Business Unlimited only), virtual numbers (local numbers in another area code) and more.  Check the website carefully to be sure what will cost extra and what is included.

VoicePulse also offers custom “solutions” for such applications as large offices (20+ users), call centers, colleges and universities, and a wide variety of wholesalers / resellers of VoIP services.

VoicePulse is a privately-held company headquartered in North Brunswick, New Jersey.  They can be reached at 732-339-5100.  Customer service can be reached at the same number on weekdays between 9 am and 5 pm EST.