BroadVox SIP Overview

Broadvox is a supplier of low-cost SIP telephone service, which saves you money by routing calls over the Internet instead of over the Public Switched Telephone Network (PSTN), also known as the phone company. By using its own, proprietary network instead of the phone company’s twisted-copper wires, you get much higher quality calls at a lower price.

You can gradually migrate your phone service from old-style Time Division Multiplexing (TDM) technology to the newer digital Session Initiation Protocol (SIP) used in Broadvox’s Voice over Internet Protocol (VoIP) systems. In this new method, your phone call gets converted into data packets, and it travels the Internet the same way as a YouTube video or a spreadsheet.

Broadvox’s basic product is called Go!Anywhere, and it allows unlimited local and long distance

calling, with what the company says will be a roughly 70% savings over the traditional telephone company. You can use your existing equipment or get an Internet-Enabled PBX system. The basic service costs $35 per concurrent call session, with a minimum of 3 sessions required. Prices drop for all services if you contract for more than 1 year of service. Incoming phone service is available for an additional fee, in increments of 5,000 minutes, starting at a little over 3 cents per minute. Or for 3.5 cents per minute a la carte.

The company also offers two variations of the program, one called Go!Local, which features unlimited local calling with the option of adding long-distance. Go!Domestic is a plan for call or contact centers that use T-1 lines. It eliminates the local component of incoming calls, reducing the cost per minute.

To all three of the above programs, the program offers the ability to add extras, such as enhanced local numbers, with which you can customize the outgoing caller ID information, virtual numbers, directory listings and local number portability.

Finally, Broadvox offers wholesale call origination and termination services for resellers.

The company has an extensive group of partner companies with which it works to provide the best possible level of service. Hardware partners include such well-known names as Alcatel / Lucent and Cisco. It also works with more than 35 vendors of IP phones, PBXs and other equipment, to be sure that their equipment is compatible with its networks.

Broadvox is a privately-held company headquartered in Dallas, Texas with it Network Operations Center in Cleveland, Ohio. It can be reached in Dallas at 213-646-8000 and in Cleveland at 216-373-4600.