A Mobile Minute with Brian Dally

We decided to take some time this week to introduce one of the newest members of the Bandwidth team, Brian Dally. As our VP of Product Strategy and Mobile Solutions, Brian spends the majority of his time planning Bandwidth’s delivery of the next generation of services and solutions. Previously, he served communications in a variety of global product management and operational roles at high growth technology companies, including Motricity, Openwave and broadband pioneer Excite@Home. He holds an MBA from Harvard Business School and a JD from Harvard Law School. With “Mobile Solutions” in this title, we decided to grill him about Bandwidth’s mobile aspirations.

Sean Rivers - Why would a business voice service provider like Bandwidth be interested in mobile phone service?

Brian Dally - Mobile phones have become critical productivity tools for owners and employees of the small- and medium-sized businesses that Bandwidth serves. We see significant opportunities to help these companies achieve gains in productivity combined with significant cost savings while minimizing the hassle. All of this while enabling businesses to communicate on-the-go.

SR - How do small and medium business take advantage of the mobile technology previously only available to larger corporations?

BD - Smartphones are rapidly becoming the exception that swallows the rule! Just look at the volume of phone calls, emails and web traffic flowing through mobile phones today versus our desktop phones and computers. Fortune 500 companies can afford to integrate solutions into their telecom and IT infrastructure, but for smaller companies, each mobile phone is an island unto itself.  Bandwidth wants to fix that.

SR - With your vast mobility experience, why Bandwidth.com?

BD - I started off my career in mobile by building early generations of embedded micro-web browsers for feature phones, such as Sprint’s LG5350. Back then, mobile was about voice, but as screen sizes and resolutions increased, input methods improved and phones became more powerful - the game changed. Now, it’s all about data - to the point that even voice service is moving that way! Bandwidth is perfectly positioned to create enormous customer value in this market.

SR - What is next for the business mobility industry?

BD - The past several years have yielded an incredible amount of mass adoption of core mobile data technologies. At the same time, some interesting new possibilities have developed for VoIP technology in the mobile context. Just as the [mobile] industry did with mobile email, web browsing and applications, it’s time to separate the mobile VoIP (voice over IP) science projects from the customer-relevant innovations.

SR - What is next for Bandwidth.com?

BD - Suffice to say, @Phonebooth has some really worthwhile mobile tricks up its sleeve.  Stay tuned!

Photo credit: Milica Sekulic

Tags: bandwidth, Bandwidth.com, Brian Dally, Interview, medium businesses, mobile, mobile solutions, Phonebooth, product strategy, small business, SMB, Telecom Advice

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Capacity - Team Bandwidth’s Race Across America Story

After months of planning and intense training, Team Bandwidth took the country by two wheels this last June on their Race Across America (RAAM). Not only did the team finish the 3,004 mile event in 6 days and 3 hours, they also ended up winning the event (4 person team category).

I went along for the ride in the media vehicle and from the footage gathered, I put together an 8-part video series called “Capacity”. The movie is a mixture of story, scenery and intense cycling footage that outlines the highs and lows of crew and riders as they struggle to stay in the front of the pack.

We congratulate riders and crew on their amazing race from Oceanside, California to Annapolis, Maryland, and commemorate the experience through film and photography. See it for yourself….

Capacity - Team Bandwidth’s Race Across America (YouTube)

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Elastix

This is an open source Unified Communications Server software that is offered with IP PBX, email, faxing and collaboration functionality. The Web interface includes capabilities such as Call Center software with predictive dialing. Elastix integrates several software packages each including their own set of features. Elastix adds new interface for controlling and reporting. Elsastix offers Call recording, Voicemail and Voicemail-to-Email functionality, flexible IVR configurable by web interface, voice synthesis support, extension batch tool to generate large number of extensions using CSV files, integrated Echo Canceller. Phone provisioner, configurable via a web interface. It allows configuration of a large number of IP phones in a short time for supported phones.   It features a web interface and includes capabilities such as call center software with predictive dialing. The Elastix functionality is based on open source projects and offers PBX, fax, instant messaging and email functions.

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